apel65 is committed to protecting your personal data with the highest standards of security and transparency. This Privacy Policy explains exactly what we collect, why we collect it, and how it is safeguarded.
Last Updated: January 1, 2026This Privacy Policy ("Policy") describes how apel65 ("the Company", "we", "us", "our") collects, processes, stores, and protects personal information provided by individuals ("you", "your", "the Player") who access, register on, or otherwise interact with the apel65 online gaming platform available at https://apel65.cam and any associated subdomains or mobile interfaces (collectively, "the Platform").
apel65 operates as a premium online betting platform serving Indonesian players, offering sports betting, live casino, slot games, and togel (traditional numbers-prediction lottery) markets. Given the nature of our services — which include financial transactions, identity verification, and real-money gaming — the responsible handling of personal data is not merely a legal obligation but a core operational priority and a direct expression of our commitment to player trust.
By registering an Account on the Platform or otherwise providing us with your personal information, you acknowledge that you have read, understood, and consent to the practices described in this Policy. If you do not agree with any part of this Policy, you should discontinue your use of the Platform and contact us to request Account closure.
This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gaming guidelines, both of which form part of the contractual framework governing your use of the apel65 Platform.
Age Restriction: The apel65 Platform is strictly for adults aged 21 and over. We do not knowingly collect or process personal data from individuals under the age of 21. If you are under 21, you must not use this Platform or submit any personal information to us.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, date of birth, email address, phone number, IP address, payment details, and device identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, or deletion. |
| "Data Controller" | apel65, as the entity that determines the purposes and means of processing your Personal Data. |
| "Data Processor" | A third party that processes Personal Data on behalf of apel65 under a contractual data-processing agreement (e.g., payment processors, KYC verification providers). |
| "Consent" | A freely given, specific, informed, and unambiguous indication of agreement to the processing of Personal Data for a stated purpose. |
| "KYC" | Know Your Customer — the identity verification process conducted to confirm a Player's identity, age, and payment method ownership. |
| "Cookies" | Small text files placed on your device by the Platform that store browsing session data and preferences. |
apel65 collects the following categories of Personal Data in the course of providing and improving the Platform:
apel65 collects Personal Data through the following channels and mechanisms:
apel65 processes your Personal Data for the following clearly defined purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, securing, and closing your Player Account, including password reset and multi-device login management. |
| Identity Verification (KYC) | Verifying your identity, age (21+), and payment method ownership to comply with anti-money-laundering obligations and underage gaming prevention. |
| Payment Processing | Processing deposits and withd rawals securely via your registered Indonesian bank account or e-wallet, and maintaining accurate transaction records. |
| Fraud Prevention | Detecting and preventing fraudulent activity, bonus abuse, money laundering, unauthorized access, and duplicate Account creation. |
| Responsible Gaming | Monitoring gaming behavior to identify problem gambling patterns, enforcing deposit limits and self-exclusion requests, and connecting at-risk players with support resources. |
| Customer Support | Responding to your inquiries, resolving disputes, and maintaining records of support interactions for quality assurance. |
| Marketing & Promotions | Sending you bonus offers, VIP rewards communications, and promotional updates — but only where you have provided explicit consent to receive such communications. |
| Platform Improvement | Analyzing aggregated usage patterns to improve site performance, game selection, payment speed, and the overall player experience. |
| Legal Compliance | Fulfilling obligations under applicable international gaming regulations, anti-money-laundering frameworks, and data protection standards. |
apel65 processes your Personal Data under the following legal bases, depending on the nature and purpose of the processing activity:
apel65 does not sell, rent, or trade your Personal Data to third-party marketers or data brokers under any circumstances. We share your data only in the following limited, controlled circumstances:
We engage carefully selected third-party service providers to assist in delivering the Platform's services. These providers act as Data Processors under binding data-processing agreements and are prohibited from using your data for any purpose beyond the specific service they are contracted to provide. Current categories of Data Processor include:
apel65 may disclose your Personal Data to law enforcement agencies, regulatory bodies, financial intelligence units, or courts of competent jurisdiction where we are legally compelled to do so, or where such disclosure is necessary to prevent fraud, money laundering, or other criminal activity. Where legally permissible, we will notify you of such a disclosure request.
In the event of a merger, acquisition, restructuring, or sale of all or part of apel65's business assets, your Personal Data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that result from the transaction before the transfer takes effect.
We Never Sell Your Data: apel65 does not and will never sell your Personal Data to advertisers, data brokers, social media platforms, or any other commercial third party for marketing purposes. Your data is used solely to deliver, secure, and improve the apel65 Platform experience.
As an internationally operating platform serving Indonesian players, apel65 may transfer certain categories of Personal Data to servers, processors, or partners located outside of Indonesia. Such transfers may occur in connection with cloud hosting infrastructure, game studio API integrations, or KYC verification services.
Where Personal Data is transferred internationally, apel65 ensures that appropriate safeguards are in place to maintain a standard of data protection equivalent to that applied within Indonesia. These safeguards include:
If you wish to obtain further details about the specific safeguards applied to any international data transfer involving your Personal Data, please contact us at [email protected].
apel65 retains your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable legal, regulatory, or operational obligations. Our standard retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of Account + 5 years after closure |
| KYC identity documents | Duration of Account + 5 years after closure (regulatory requirement) |
| Financial transaction records | 7 years from transaction date (anti-money-laundering obligation) |
| Customer support correspondence | 3 years from the date of last interaction |
| Gaming session & behavioral data | Duration of Account + 2 years after closure |
| Marketing consent records | Until consent is withdrawn + 1 year |
| Technical logs & IP records | 12 months from collection date |
| Self-exclusion & responsible gaming records | Indefinite (to prevent re-registration during exclusion period) |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized in accordance with our data destruction procedures, unless a legal hold or ongoing regulatory investigation requires extended retention.
As a Player whose Personal Data is processed by apel65, you hold the following rights in relation to your data. These rights may be exercised at any time by submitting a request to [email protected]:
Request a copy of the Personal Data we hold about you and information about how it is processed.
Request correction of inaccurate or incomplete Personal Data held in your Account.
Request deletion of your Personal Data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Request that processing of your data be restricted in certain circumstances, such as while a dispute is being resolved.
Request your Personal Data in a structured, machine-readable format for transfer to another service provider.
Object to processing based on legitimate interests, including profiling for marketing purposes. Marketing opt-out takes effect immediately.
apel65 will respond to all privacy rights requests within 30 days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 60 days, in which case we will notify you of the extension within the initial 30-day window.
Please note that certain rights — particularly the right to erasure — may be limited where retention of your data is required by applicable anti-money-laundering regulations, financial record-keeping laws, or responsible gaming obligations (such as the retention of self-exclusion records).
How to Exercise Your Rights: Email your request to [email protected] with the subject line "Privacy Rights Request" and include your full name and registered email address. We may ask for additional verification to confirm your identity before processing the request.
apel65 uses cookies and similar tracking technologies to deliver a functional, personalized, and secure experience on the Platform. Below is a breakdown of the cookie categories we use:
These cookies are essential for the Platform to function and cannot be disabled. They enable core features such as secure login session management, Account authentication, CSRF protection, and maintaining your gaming session state. No consent is required for these cookies as they are necessary for service delivery.
Functional cookies remember your preferences — such as language settings, display preferences, and regional settings (defaulting to Western Indonesia Time, WIB/UTC+7) — so you do not need to re-enter them each visit. These cookies do not track your activity across other websites.
Analytics cookies collect aggregated, anonymized data about how Players navigate the Platform — which pages are visited most frequently, where users exit, and how long sessions last. This data is used exclusively to improve Platform performance and user experience. We use industry-standard analytics tools configured to anonymize IP addresses before data is processed.
Where you have given explicit consent, marketing cookies may be used to track your interests and deliver relevant promotional content on the Platform. These cookies are not shared with third-party advertising networks. You may withdraw consent for marketing cookies at any time by adjusting your cookie preferences or contacting [email protected].
You can manage, restrict, or delete cookies through your web browser's privacy settings. Please note that disabling strictly necessary cookies will impair or prevent your ability to use the Platform. Most modern browsers (Chrome, Firefox, Safari, Edge) provide granular cookie management controls accessible via their respective settings menus.
apel65 implements a comprehensive, layered security architecture to protect your Personal Data against unauthorized access, accidental loss, alteration, or disclosure. Our security measures include:
While we apply rigorous security measures, no online system can guarantee absolute security. You play an important role in protecting your Account by using a strong, unique password, enabling any available two-step verification features, and notifying us immediately if you suspect unauthorized Account access.
The apel65 Platform is strictly intended for adults aged 21 years and over. We do not knowingly collect, store, or process Personal Data from individuals under the age of 21 under any circumstances.
As part of our registration process, all new Players are required to confirm they are 21 or older. Additionally, our KYC identity verification process independently confirms date of birth from government-issued documents (KTP or passport) before withdrawals are authorized.
If apel65 discovers or is notified that a Player who is under 21 has circumvented our age-verification controls and created an Account, we will:
If you believe that a minor has registered on the apel65 Platform, please report this immediately to [email protected]. We take underage gambling prevention with the utmost seriousness and will act on all credible reports promptly.
apel65 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or the services we offer. The "Last Updated" date displayed at the top of this document indicates when the most recent revision took effect.
Where changes to this Policy are material — meaning they significantly affect your rights or the way we process your data — we will notify you by email to your registered address and/or via a prominent notice on the Platform at least 14 days before the changes take effect. This advance notice period gives you time to review the updated Policy and, if you do not agree, to request Account closure before the new terms apply.
For minor or non-material updates (such as typographical corrections, clarifications that do not alter meaning, or updates to contact details), we may update the Policy without advance notice beyond the updated "Last Updated" date. We encourage you to review this Policy periodically to stay informed of any changes.
Continued use of the Platform after the effective date of any amended Privacy Policy constitutes your acceptance of the revised terms. If you have objections to any updated version, please discontinue use of the Platform and contact us to close your Account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way apel65 processes your Personal Data, please contact us through the following channel:
For Account-specific data requests — including access to your transaction history, correction of inaccurate registration details, or Account closure — you may also reach our Player Support team directly via the live chat function on the Platform.
For matters related to responsible gaming, deposit limits, self-exclusion, or time-out tools, please visit our dedicated Responsible Gaming page. For a full overview of your contractual rights and obligations as a Player, please refer to our Terms & Conditions.
These six pillars define how apel65 treats your personal data — with transparency, security, and respect at every step.
Every byte of data transmitted between your device and the apel65 Platform is protected by TLS 1.2+ encryption. Stored data — including KYC documents and payment details — is secured with AES-256 at rest.
apel65 never sells, rents, or trades your personal data to advertisers, data brokers, or any other commercial third parties. Your information exists solely to deliver and improve your experience on our Platform.
You hold comprehensive rights over your data — access, rectification, erasure, portability, and objection. Submit a request to our support team and receive a substantive response within 30 days, guaranteed.
Our identity verification process protects every Player on the Platform. KYC safeguards prevent fraud, money laundering, and underage access — keeping the apel65 community safe and trustworthy.
We document every category of data we collect, every purpose we process it for, and every third party we share it with. No hidden data practices, no undisclosed tracking — just clear, honest communication.
Our Indonesian-speaking support team is available around the clock to assist with any privacy inquiry, data rights request, or data protection concern — in English or Bahasa Indonesia.
Our data protection team is ready to help. Explore our FAQ for quick answers, review our full Terms & Conditions, or contact support directly — we respond to all privacy inquiries within 30 days.
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